Privacy Policy

Your Privacy at RZKU UK

Last updated: 20 October 2026

This policy explains how personal information is handled when you use rzku.co.uk, place an order, create an account or contact us.

1. Who Is Responsible for Your Information?

RZKU UK is a trading name of [FULL LEGAL BUSINESS OR OWNER NAME], the controller responsible for your personal information.

Contact address: [COMPLETE BUSINESS CONTACT ADDRESS]
Email: support@rzku.co.uk

2. Information We Collect

Depending on how you use our store, we may collect:

• Your name, email address, telephone number, billing address and delivery address.
• Account details, order history, purchased items and payment transaction references.
• Messages and information you provide when contacting customer support.
• Technical information such as IP address, browser type, device information and website activity, depending on the services enabled and your choices.

We collect information directly from you and receive relevant transaction and delivery updates from providers involved in fulfilling your order.

3. Why We Use Your Information

• Orders and accounts: To take steps at your request before a purchase, process orders, arrange delivery and manage our contract with you.
• Legal obligations: To maintain records and respond to requirements imposed by applicable law.
• Legitimate interests: To protect the store against fraud, maintain website security and handle enquiries, where these interests are not overridden by your rights.
• Consent: Where required for marketing or optional tracking technologies. You can withdraw consent without affecting processing already carried out lawfully.

[CONFIRM THESE PURPOSES AND LAWFUL BASES MATCH YOUR ACTUAL OPERATIONS.]

4. Information Needed for an Order

We need certain contact, payment and delivery details to fulfil a purchase. If you do not provide the required information, we may be unable to accept or complete your order.

5. Who Receives Your Information?

We share relevant information with providers who help operate the store, including payment processors, delivery companies, hosting providers, IT support and professional advisers. Information may also be disclosed where required by law.

[ADD YOUR ACTUAL PROVIDERS OR ACCURATE RECIPIENT CATEGORIES, INCLUDING ANY ANALYTICS AND MARKETING SERVICES.]

6. International Transfers

[STATE WHETHER PERSONAL INFORMATION IS ACCESSED OR STORED OUTSIDE THE UK. IDENTIFY RELEVANT COUNTRIES, APPLICABLE TRANSFER SAFEGUARDS AND HOW CUSTOMERS CAN OBTAIN DETAILS. IF THERE ARE NO SUCH TRANSFERS, STATE THIS AFTER VERIFYING YOUR PROVIDERS.]

7. Cookies and Similar Technologies

Our website uses technologies needed for functions such as maintaining your shopping session and basket.

[LIST THE ACTUAL COOKIES OR LINK TO YOUR COOKIE NOTICE. EXPLAIN PURPOSES, PROVIDERS, DURATIONS, OPTIONAL TECHNOLOGIES AND HOW VISITORS CAN MANAGE THEIR CHOICES.]

8. Marketing Preferences

You can unsubscribe from promotional emails using the unsubscribe link or by contacting us. You may object to the use of your information for direct marketing at any time. Essential order and service messages are separate from promotional communications.

9. How Long We Keep Information

[INSERT YOUR ACTUAL RETENTION PERIODS OR SPECIFIC CRITERIA FOR ORDER RECORDS, ACCOUNTS, ENQUIRIES, SECURITY LOGS AND MARKETING RECORDS. INCLUDE RELEVANT LEGAL RECORD-KEEPING REQUIREMENTS.]

10. Your Rights

Depending on the circumstances, you may have rights to access your information, correct inaccuracies, request deletion, restrict processing, receive portable information or object to certain uses. These rights are subject to applicable conditions and exceptions.

To make a request, email support@rzku.co.uk. We may need information to verify your identity.

11. Automated Decisions

[CONFIRM WHETHER ANY SOLELY AUTOMATED DECISIONS WITH LEGAL OR SIMILARLY SIGNIFICANT EFFECTS ARE MADE, INCLUDING BY FRAUD SERVICES. IF APPLICABLE, EXPLAIN THE PROCESS, EFFECTS AND AVAILABLE SAFEGUARDS.]

12. Complaints

Please contact us if you have concerns about your personal information. You can also complain to the UK Information Commissioner’s Office through ico.org.uk/make-a-complaint.

13. Changes to This Policy

We may update this policy when our services or data practices change. The latest version will appear on this page with its updated date.